Posts Tagged ‘client relationship manager’

5 Things You Should Know (6/25)

Posted on: June 26th, 2018 by Tim Garcia

What you should know_ Week 1 (1)

 

1. 12 Client Relationship Tips That Will Help Your Real Estate Business Flourish.

What you should do:
– See which ones you’re missing out on. Oh, and make sure you have a stellar CRM to
implement and practice the tips shared. 😉

 

2. Why high real-estate prices could unify Americans.

What you should do:
– Touch base with folks – anyone planning a move? If so, come to their aid to not only
help sell their home – but provide the resources they need for a safe, secure and comfy move.

 

3. Americans Love To Home Shop: Real Estate Sites Generate 86 Million Leads.

What you should do:
– Make sure your website and marketing can successfully compete with the rest of the
immense online competition out there. We’re always happy to help, too.

 

4. Millions of US homes at risk of chronic flooding this century.

What you should do:
– Keep supplying affordable and trustworthy service provider resources to empower your
homeowners when it comes to safeguarding (and repairing) their home.

 

5. 5 Early Signs a Real Estate Market is Going Sour.

What you should do:
– Keep a lookout for the sign(s). 😉

 

Have a wonderful week!

– Tim

Marketing Director
Direct | 408.213.4668
tim@propertyminder.com
1101 S. Winchester Blvd, J-225
San Jose, CA 95128

Buy Just 3 Months, Get 2 Completely Free
Free Service For Existing Customers With Our Referral Program

Weekly real estate marketing tips can be found on our featured Tip Of The Week Archives and our ActiveRain Blog.

 

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WATCH: Complete MARKETING MASTERY Webinar Coverage.

Posted on: March 27th, 2018 by Tim Garcia


WATCH NOW:
~ WEBSITE MASTERY WEBINAR ~
*Press the play button in the above video
and go Full Screen for a better view.*

Tawd Frensley, PropertyMinder VP of Sales & Marketing, provides extensive insight on how to fully nurture buyer and seller leads, increase your listings, maximize client retention, polish and perfect your real estate website, stay top-of-mind, and strengthen your marketing efforts, through the implementation of exceptional practices and cutting-edge technology.

Excerpts and highlights:

“Let’s give your clients a better experience when it comes to searching
for homes, while simultaneously ensuring they turn to
you when they’re ready to buy, sell, or refer.”

If you are trying to grow your listings, please let us know.
We’ll be glad to take care of you. This is a really, really
exceptional home seller lead capture for you.”

Interested in growing your database?
Wanting to generate some new leads?
Here are easy and free ways to do just that…”

~


WATCH NOW:
~ CRM MASTERY WEBINAR ~
*Press the play button in the above video
and go Full Screen for a better view.*

Tawd Frensley, PropertyMinder VP of Sales & Marketing, provides extensive insight on how to fully nurture buyer and seller leads, increase your listings, maximize client retention, polish and perfect your real estate website, stay top-of-mind, and strengthen your marketing efforts, through the implementation of exceptional practices and cutting-edge technology.

Excerpts and highlights:

With the AccelerAgent CRM – you don’t need to ask for referrals. 
You automatically create referral opportunities by marketing
to the specific needs of people on a personal level.”

“Even Coca-Cola wants to stay in front of people with marketing.
Because as soon as they’re not, there are other options.
They’re trying to corner people and say:

‘We’re the only option, we’ve been an option for you for many
years we still want to be that option, we’re willing to do
whatever it takes to maintain that level of loyalty.’

You have to look at your business the same way.
The amount of money you can make by 
staying in front of these people is substantial.”


~

 

CLICK HERE to REGISTER FOR OUR NEXT
FREE MARKETING MASTERY WEBINAR –
We go LIVE Monday, April 2nd at 10:00 am (PST) 

Tim
Marketing Director
Direct | 408.213.4668
tim@propertyminder.com

Buy Just 3 Months, Get 2 Completely Free
Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

 

WATCH: CRM Mastery (Smart Home Seller Marketing)

Posted on: March 20th, 2018 by Tim Garcia

 

Today we hosted another free webinar in our “WEBSITE AND MARKETING MASTERY” series.
This one is all about maximizing your referrals, home seller and buyer leads, listings, and relationship potential via your CRM (Client Relationship Manager).

If you missed our last free webinar (featuring Custom IDX tutorials and a sneak peek at our new home seller lead capture), click here to watch it in it’s entirety on YouTube.

(Plus: below are some excerpts from today’s live webinar that I thought you might find interesting!)

Tim
Marketing Director
Direct | 408.213.4668
tim@propertyminder.com

Buy Just 3 Months, Get 2 Completely Free
Free Service For Existing Customers With Our Referral Program

Marketing tips, advice, and guidance can be found on our featured Tip Of The Week Archive page.

 

“With the AccelerAgent CRM –  you don’t need to ask for referrals.
You automatically create referral opportunities by marketing to the
specific needs of people on a personal level.”


“There’s no such thing as ‘too organized.’ Don’t send loose, ambiguous emails.
Your email marketing needs to have a rhyme and reason.”


“Even Coca-Cola wants to stay in front of people with marketing. 
Because as soon as they’re not, there are other options. They’re trying to corner people and say:
We’re the only option, we’ve been an option for you for many years we still want
to be that option, we’re willing to do whatever it takes to maintain that level of loyalty.
 

You have to look at your business the same way. The amount of money you can
make by staying in front of these people is substantial.”

 


“Market to them on a personal level.
Provide them info they don’t get from other places.
Your website is a digital version of yourself. And your goal is to get
your clients to come to your website as often as possible.
That’s where the CRM comes into play.


“Grade and rank your contacts A, B, C, D based on referrals –
prioritize who you should be reaching out to,
and staying in contact with on a regular basis.”


“Looking for a reason to invite people to your website? Here’s one.
Invite your homeowners to come to your website and get free
service provider quotes (from your trusted network).

It makes you a little more valuable:

Let me help you out. Have you thought about doing some home improvements?
Here are some of my trusted providers that I have used,
if you want to get some basic pricing – it’s all right here.”


“You can’t make somebody sell. You can’t email somebody and say:
Hey, you need to sell your house dude.
That’s not real. But at some point when they make that decision on their
own, you just want to be the person that they think of. That is all that you can do.”

 

How Does The AccelerAgent CRM Empower You? Let Us Count The Ways…

Posted on: February 17th, 2018 by Tim Garcia

 

We wrote a piece a while back on the incredible benefits of owning your own CRM (Client Relationship Manager). It was such a hit that we decided to create an infographic that you can share with folks who are in need of inspiration to get with the program (that may even be YOU…)

As always, we’d love to hear your feedback!

Tim
Marketing Director
Direct | 408.213.4668
Buy Just 3 Months, Get 2 Completely Free
+ Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

crminfographic

 

 

Fall In Love With Our CRM (No Swiping Involved).

Posted on: February 8th, 2018 by Tim Garcia

Valentine’s Day is almost here.
Instead of overindulging in candy, we have something even sweeter for you.

The AccelerAgent CRM comes fully loaded with the most cutting-edge tech features, accompanied by the warm, human elements you need to foster and sustain solid, lasting, and fulfilling relationships with your leads and clients.

If this were a certain app, we’d ask you to swipe right (and fall in love with our CRM).

Is our CRM a match for your business?

Tim
Marketing Director
Direct | 408.213.4668
1101 S. Winchester Blvd, J-225
San Jose, CA 95128

Buy Just 3 Months, Get 2 Completely Free
+
 Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

crm

Ask (Yourself) And You Shall Receive (Referrals).

Posted on: February 2nd, 2018 by Tim Garcia

We’re one month into 2018 – are you doing everything in your power to maximize your referrals this year?

If you’re not entirely sure, or need some help putting things into perspective, the infographic below features 8 questions you should be asking yourself to raise your business awareness – and shed some light on (likely inadvertently) overlooked empowering practices.

Let’s head into February strong!

Tim
Marketing Director
Direct | 408.213.4668
1101 S. Winchester Blvd, J-225
San Jose, CA 95128

Buy Just 3 Months, Get 2 Completely Free
+
 Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

referralquestions

More Listings In 2017: Your Starter Kit Has Arrived.

Posted on: March 29th, 2017 by Tim Garcia

Howdy,

Tim here, and I’m just going to cut to the chase: good things (like generating more listings and working with home sellers) don’t come to those who wait – they come to those who agitate (their real estate leads and clients).

And when I say agitate, I mean it in the most motivating (NOT irritating) way possible.
Agitate: verb, to arouse public concern about an issue in the hope of prompting action.

So, do you need more listings? Want to know how and where to find more home sellers? Whether it’s via your real estate website, over the phone or in-person, let’s break down the essential resources (and actual things you need to say) to actively agitate and reel in sellers. And keep them.

What to have handy:
Seller’s Corner: automatic email alerts with home values sent to your clients – reminding them you’re the neighborhood expert, delivering relevant info they find useful (what their home’s worth), and ensuring you’re the top-of-mind agent when they’re ready to sell.
4 Urgent Reasons Folks Should Sell Their Home in 2017
15 Features That Sell Homes The Fastest And At The Best Price

Perks:
You’re doing the right thing (irrespective of whether or they choose to sell now or later) by planting the seeds to get them thinking, and for inevitable growth, trust, loyalty, business, and – you guessed it – more listings.

What to say:
Hey there, how’ve you been? Just touching base to see if you’re [still] considering selling your home.
I bring it up ‘cause it can be a little tricky doing it all alone.

If they say YES:
Wonderful. Have you looked into how to get things started or who to talk to?
Aside from dealing with the hassles of legal documents, inspections, and managing tours and schedules, selling on your own can also cause your property to stay on the market too long without getting offers – which can cause buyers to think something’s wrong with your home.

You deserve serious, educated, financially-capable buyers. I’d love to get you connected with them.
Have you thought of showcasing your home online? I have the latest, cutting-edge marketing tools including virtual tours, HD & panoramic photos and detailed property info to get you started, and attract honest folks.

Do you have more time to talk today? Or should we schedule another chat over coffee next week sometime?

If they say NO:
Ah, gotcha. Well, can we at least stay in touch?
I have all the accurate neighborhood home values (including yours) I can send, at your discretion.
Can I get your email address to keep you updated (monthly or weekly)?

When/if the day you’d like to sell arrives –  you deserve access to the best ways to feature, broadcast and promote your home online, and ensure a speedy and financially fulfilling selling process, with serious and educated buyers only.

I would be thrilled to work with another [awesome, charming, fun, great] homeowner, such as yourself.

 

Not satisfied with how the conversation went?
Want to go the extra mile and continue the dialogue?
Take a gander at this home care script for your sellers.

Good luck out there,

Tim
Marketing Director
Direct | 408.213.4668
1101 S. Winchester Blvd, J-225
San Jose, CA 95128
Buy Just 3 Months, Get 2 Completely Free
+
 Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

P.S. – if talking on the phone or in-person isn’t your cup of tea at the moment for one reason or another (trust me, many of us can relate), feel free to contact us, and/or check out this email marketing message (you can literally copy, paste, fill in the blanks, and click send) to convince folks to sell with you: Sell It! Effectively Convince Sellers They Need You To List Their Home.

 

talklikealistingagent

 

 

More marketing advice can be found on our featured
Tip Of The Week Archive & Current Tip Of The Week webpages.

 

Let’s Double Your Chances They Sell With You.

Posted on: March 24th, 2017 by Tim Garcia

Do you find yourself asking, well, yourself: “How do I get more listings?” and/or “Where do I find home sellers?”  If so, this article is for you.

Irrespective of our heavy reliance on digital exchanges (via your real estate website, CRM email marketing, texting, mobile, or Facebook and other social media platforms) – verbal communication with folks still matters. Your home sellers are no exception. If anything, they need to hear your voice and/or see you in-person more than anyone else.

What better time to connect than during a weekend Open House, community event, or quick call over-the-phone?  Let’s take a gander at how you can navigate conversations in a thoroughly strategic, fulfilling and memorable way for both you and your homeowners (a.k.a – your prospective home sellers).

Basic A.S.K. formula:
Appeal to, and locate: their needs.
Softly tantalize: your wisdom.
Kindly and consistently provide: the satisfying answers.

What to have handy:
– Your Homebrella network: essentially all of the home care quotes, insight and resources (your trusted service providers’ information) that folks need to get answers, and get things done.
– Know what’s up with insight on some of what’s trendy and effective: 8 of the most popular home improvement trends amongst homeowners, illustrated tips for boosting their home’s curb appeal, bathroom ideas that are big on storage and style, cheap landscaping ideas that’ll rake in cash later.

Perks:
– Keeps you in their good graces and top-of-mind when they’re ready to sell, down the road.

What to say:
Hey there! How’ve you been? Can you believe Spring’s already here?
Summer’s just around the corner, too! And people are getting busy from the looks of it.

Home improvement, repairs, and remodeling are pretty popular these days.
Do you have any projects on your agenda?


– If they say YES:

Terrific! Well, instead of searching and scrolling through Google or Angie’s List, and calling places left and right for answers, quotes and resources- I’m here to make things super convenient for you.

What sort of home care/construction are you looking to get started with? I’m happy to send you some leads.
While I’m at it, I can even set you up to receive updates on home values in the neighborhood, including yours. They’re a great way to keep up with market trends and know what your home is worth. That sound good? Thanks for your time!

Wrap it up:
Jot down their requests, provide the resources via your Homebrella network and set them up to receive Seller’s Corner alerts. Easy, huh?


– If they say NO:

Ah, gotcha. Well, if it ain’t broke, don’t fix it – right?
Anyway, in case something does come up –
 instead of searching and scrolling through Google or Angie’s List, and calling places left and right, for answers, quotes and resources – I’m here to make things super convenient for you.

Any home care project you’d like to get underway, consider me your starting point.

In the meantime, are you interested in learning about home values in your neighborhood?
Whether or not you ever plan to sell your home, they can be super helpful in terms of keeping up with the market trends and knowing what your home is worth.

Just want to make sure – is your email address still _____?
Hope we can stay in touch. Thanks for your time!

Wrap it up:
Don’t forget to follow-up with them via your CRM (Client Relationship Manager) with any home care requests they send you, and set them up to receive Seller’s Corner CMA (Comparable Market Analysis) alerts.

FYI – you kind of just doubled your chances of folks selling with you. Way to go.

Remember to simply A.S.K., and you shall receive.

Really hope this helps,

Tim
Marketing Director
Direct | 408.213.4668
1101 S. Winchester Blvd, J-225
San Jose, CA 95128
Buy Just 3 Months, Get 2 Completely Free
+
 Free Service For Existing Customers With Our Referral Program

More marketing advice can be found on our featured Tip Of The Week Archive page.

infographicnew

Recycle Leads & Reduce Low Inventory With Reusable, Automated Listing Generator.

Posted on: November 15th, 2016 by Tim Garcia

recycleimage

Make Listings Yours Again:
Recycle Leads. Reduce Low Inventory. Repeat.
(With Reusable, Automated Listing Generator)

Hey folks,

Tim here, how was your weekend?

Heads up: it’s #AmericaRecyclesDay.
Believe it or not, this applies to your business in a really, really BIG way. Especially if you’re a listing agent.

First, a quick definition…

Recycle: to treat or process (used materials) so as to make suitable for reuse; to alter or adapt for new use without changing the essential form or nature of; to cause to pass through a cycle again.

Simply put: Seller’s Corner constantly, and automatically, uses this same, basic concept when it comes to generating new listings for you.

More specifically…
Recycle your buyers (past clients in your CRM) into sellers
Reduce loss of leads and clients to other agents, online and in-person by relevantly
responding to the needs and interests of your homeowners (i.e. – delivering useful neighborhood home values that get ’em thinking of you).

In short…
Reuse Seller’s Corner 24/7 to renew lost relationships and listing opportunities
Break one vicious cycle (cold lead calling and outreach) by recycling warm, familiar, already existing connections.

The Next Step:
CUSTOMERS – schedule unlimited training appointments to maximize the tool’s power.
NON-CUSTOMERS – set-up a quick, live demo and/or start a free trial, today.
ALL – get free inside, interactive access on the next Seller’s Corner webinar.

Remember:
Recycle leads. Reduce low inventory.

Repeat and reap the benefits with Seller’s Corner.

Tim
408.213.4668
tim@propertyminder.com
PropertyMinder Marketing

 

Why Get Your Own Real Estate CRM?

Posted on: October 18th, 2016 by Tim Garcia

Why get your own real estate CRM?

Well that’s simple, it keeps the relationships going after the sale, so they come back to you, and only you.

Better relationships lead to increased referrals and more repeat business.

So why should you use it?

 

  1. You can organize a lot of info in one easy-to-use hub.

You most likely have more than one lead generation stream. There is your sphere of influence (SOI), your website, social media platforms, direct mail campaigns, farming,  and online advertising sites. Multiple databases will just waste your time and confuse your clients. Continuity is king!

A good CRM should gather valuable information from all your lead generation sources in one place. Contacts are efficiently collected, organized, and tracked so you can access everything you need from your desktop computer, laptop, tablet or mobile device.

 

  1. You can immediately respond.

Responding immediately to leads and clients is vital for successful conversion. But most importantly, knowing all of your clients search trends, interest levels, and activity on website, allows you to fully connect to their consumer status. Isn’t it nice to go into a conversation with something relevant to talk about, when you do?

Your PropertyMinder CRM gives you the response time needed to convert leads into clients and the transparency required to address their unique needs.

 

  1. How much is your database worth?

The answer: A lot!

Count up all of your transactions this year. How many were Internet leads? How many of them were referrals?
If your past clients are feeding you a majority of your transactions, then it makes a lot of sense to nurture your relationships with each person.

Never assume that just because you have their contact information that you will be their sole real estate option.

88% of buyers said they would use their agent again. Unfortunately, only 12% of clients actually used their previous agent.

Why such a huge difference?  Well, years go by and many agents send out the same email content over and over again, almost guaranteeing a low open rate.

Or you can do what agents do: Stay in touch with your past clients so they REMEMBER YOU. Personal, Timely, and Valuable emails worth opening makes our clients worth remembering.

 

  1. Personalize as much as you possibly can.

You don’t have to be salesy, nor should you. Write a  simple, to-the-point message to let your past clients know that you remember them, appreciate their business, and value the relationship.

You should input into your CRM all possible info about a person. What neighborhoods they like, types of homes they love, price range, number of bedrooms they prefer, school preferences. Every detail will allow you to impress your prospects, because they will remember your caring, personalized emails and conversations.  These are the types of strategic things to do to convert prospects into clients and create loyalty to your services.

 

  1. Automate your tasks (and combine it with your face-to-face interactions).

Ahhhh, personal touch with the ease of automation.  CRMs keep track of dates and execute based on what you tell them to do.

Choose one of the emails we have already written for you (even the subject lines), specify the group(s) of recipients, and blast out hundreds of personal emails at the push of a button. You can do it bi-monthly, quarterly, every 3-6 months. The CRM just needs to be told what to do, so you can go shake hands and do your relationship-building in the field.

 

  1. The CRM will tell you where you are doing well and where you need to improve.

Keep track of what is working. And if it is not, simply adjust the sails, and try something new. A CRM will show you email open rates, click-through rates on links, which listings clients are looking, and other helpful data, to help you connect with them individually.

Laser in on the things that work. Throw away the things that don’t. Experiment with different mailings, subject lines, and calls to action. If you can’t assign metrics, it is hard to see where you can improve. Don’t play the guessing game. Have fun and be creative- this is a people business.

propertyminder.com 
30 Day Free Test Drive 

More marketing advice can be found on our featured
Tip Of The Week Archive & Current Tip Of The Week webpages.